[CANCELLED] Business Case Anago

In this case we will give you an insight in a realistic planning problem that our consultants dive into. We help organizations with planning problems by providing them a custom software solution. This happens on our low-code platform (Anago Assemble) by modelling various buildings blocks.

Organizations come to us with all sorts of problems. You will help us with a case from the Dutch Immigration Service (IND). The IND assesses all applications from foreign nationals who want to live in the Netherlands or want to become Dutch citizens. You can imagine this is a very hot topic in times of war (Ukraine) and flow of specific refugees (Syrians).

In recent years, the large number of applications has resulted in a backlog of thousands of asylum applications. . This is troublesome for both; the asylum seekers who are waiting for their application review, as well as for the Dutch Immigration Service, that have to pay penalties for long asylum processes.

With your team you will help the IND by efficiently reducing the backlog of thousands of asylum applications. For the best solutions you have to take different dependencies into account such as availability of employees, competence (languages) of employees, nationality of refugees, penalties of refugees and of course ethical decisions.

Which group will manage to get to the lowest penalty fee, while taking ethics into account?

• Please bring your own laptop for this case.
• This case will be most interesting for mathematics students